BPO VS hiring freelancers…What’s the difference? Outsourcing and freelancing are two words that are often used to indicate similar meanings. Yet, if we explore how each function we’re able to quickly see that they couldn’t be more different. Complete opposites in fact! At Smiles On Demand, we’re a BPO (Business Process Outsourcing Company), which means […]
If you’re wondering… “why are Smiles’ offices not located in major cities like Manila or Cebu?” There’s a very strategic answer. In the same way that many people think the UK revolves around London, Manila is not only the capital of the Philippines, but it’s also associated as being the financial, publishing, and business center. […]
Have you heard about the rise in PhilHealth contributions? Here’s Everything You Need to Know: Does Smiles Provide PhilHealth and HMO? What is PhilHealth’s New Contribution Schedule? Who are Direct Contributors? The Implementation of Universal Health Care Law What About Self-Paying Members? What About Employed Persons with Disability? The Benefits of New Contribution Schedule […]
Are you thinking about working with teams in the Philippines, but want to know a little more about the cultural nuances and subtleties you may encounter first? We’ve got you covered! 1. Filipinos Have Very Close Knitted Families Fernando Agustin is one of our Operations Managers here at Smiles and has been spearheading the training […]
Since 2012, Smiles On Demand has proudly worked with local communities and organizations to help create a brighter future for everyone living in the Philippines. Widespread poverty is still a major obstacle to children reaching their full potential. Young boys and girls frequently miss out on the proper care and education they deserve. However, more […]
Telemarketing…relentless, exasperating, and more often than not, unethical. Nobody likes receiving unsolicited phone calls, and nobody likes making them either.