Experienced Offshore Outsourcing

Grow Your Business with a Trusted BPO!

With access to an elite talent pool out of the Philippines, we recruit and train a dedicated team to create positive experiences with your customers.

Smiles has 10 years of experience delivering top-flight customer service. Our agents are expertly trained and committed to your success.

Give your customers a positive experience with your product or service with the support of a Smiles agent backing you up.

Smiles can support the time consuming, tactical, administrative tasks that are critical to your business.

We recruit and train a custom team built to support your business
Flexible and scalable solutions tailored to seasonal needs, fluctuating volume or rapid expansion
In contrast to competitors who impose lock-in periods and minimum contract lengths, we offer flexible outsourcing solutions without the pressure of long-term commitments

Elevate the customer experience with no hidden costs or long-term commitments
2 weeks of free training, you won't spend anything until we've built a team you can trust
With our all-inclusive hourly rate, you're only paying for actual hours worked by your agents

Dedicated staff ready to assist your customers 24/7 - with a Smile!
Ongoing employee training to strengthen your teams skills to accurately represent your brand
We work closely with you to meet your goals, KPIs, and targets, and make sure that your dedicated agents are aligned with your objectives

1000+

Dedicated Employees

State-of-the-Art Offices

1M+

Customers Supported

40+

Smiling Clients