Experienced, Offshore Outsourcing With Smiles On Demand
Welcome to Smiles On Demand! With nearly fifteen years of experience as an outsourced BPO service provider in the southern Philippines, Smiles is your partner for educated, well-trained, English-speaking offshore talent in the call-center and beyond.
BPO Solutions:
- Inbound & Outbound Customer Contact
- Back-Office Administration
- Digital Marketing
- AI Operations
- Specialized Industry Solutions – Logistics, Delivery, Transportation, Property Management, Retail, E-Commerce, Healthcare, Insurance, Financial Services, and so much more!
Grow Your Business with a Trusted BPO!
With access to an elite talent pool out of the Philippines, we recruit and train a dedicated team to create positive experiences with your customers.
Quality Customer Service
Smiles has 10 years of experience delivering top-flight customer service. Our agents are expertly trained and committed to your success.
- 24/7 Quality Coverage
- Customer Inquiries & Outreach
- Appointment Setting
- Feedback Management
- Reservation & Housekeeping Management
- Property Management Support
Quality Customer Service
Smiles has 10 years of experience delivering top-flight customer service. Our agents are expertly trained and committed to your success.
- 24/7 Quality Coverage
- Customer Inquiries & Outreach
- Appointment Setting
- Feedback Management
- Reservation & Housekeeping Management
- Property Management Support
Elevated Customer Experience
Give your customers a positive experience with your product or service with the support of a Smiles agent backing you up.
- Customer Feedback
- Payments
- Concierge Service
- Service & Product Issues
- Loyalty Program Management
- Delivery Coordination
Reliable Back Office Support
Smiles can support the time consuming, tactical, administrative tasks that are critical to your business.
- Virtual Assistants
- Data Entry
- Content Management
- Background Check
- Data Labeling for AI Machine Learning
- Software Testing
Why is Smiles the Best BPO Partner for Your Business?
Customizable & Scalable Teams
- We recruit and train a custom team built to support your business
- Flexible and scalable solutions tailored to seasonal needs, fluctuating volume or rapid expansion
- In contrast to competitors who impose lock-in periods and minimum contract lengths, we offer flexible outsourcing solutions without the pressure of long-term commitments
Simple & Transparent Pricing
- Elevate the customer experience with no hidden costs or long-term commitments
- 2 weeks of free training, you won't spend anything until we've built a team you can trust
- With our all-inclusive hourly rate, you're only paying for actual hours worked by your agents
Quality Results
- Dedicated staff ready to assist your customers 24/7 - with a Smile!
- Ongoing employee training to strengthen your teams skills to accurately represent your brand
- We work closely with you to meet your goals, KPIs, and targets, and make sure that your dedicated agents are aligned with your objectives
A Track-Record of Happy Clients by the Numbers
