Smiles On Demand

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Our Process

Our journey to partnership begins with gaining a clear understanding of what your organization’s needs and goals are. Every business is unique, so we offer tailor-made solutions that empower you to grow and thrive in today’s competitive market.
Our team works with you to identify pain points, optimize processes, and present the right candidates.

Our Process​

Our journey to partnership begins with gaining a clear understanding of what your organization’s needs and goals are. Every business is unique, so we offer tailor-made solutions that empower you to grow and thrive in today’s competitive market.
Our team works with you to identify pain points, optimize processes, and present the right candidates. 

Smiles On Demand
Outsourcing Process​​

Risk-Free
Partnership

  • Don't commit financially until we've built a trusted team for you
  • If we don't find the right candidates, there's no financial impact on your business

Free Training
Period

  • When we add someone to your team, we provide two weeks of free training
  • Only start paying us once your team is fully trained and operational

Resilience with
Relievers

  • Enjoy peace of mind with dedicated relievers at a ratio of 10:1
  • Our fully-trained team members cover absences and sickness, ensuring uninterrupted operations

Eliminate Legal
Liabilities

  • Simplify your agreements by working directly with us
  • We handle the employment of your team members, eliminating legal complexities for you

Regular Calibration
Meetings

  • Operations Manager meetings every 1-2 weeks so you’re informed about your team's performance
  • Any potential issues will be promptly resolved, ensuring smooth operations

Robust Data
Security

  • Our dedicated compliance team monitors operations ensuring data security and adherence to all data protection policies
  • We provide static IP addresses or connect via site-to-site VPN

Direct Communication
with Your Team

  • Enjoy direct interaction with your team, without any middlemen slowing you down
  • Our Operations Managers are always available when you need support

Seamless IT
Integration

  • Benefit from deep integration with your existing telecoms and IT infrastructure
  • Alternatively, access our fully-featured phone systems with IVR, skill-based routing, and more

Cost Savings &
Employee Satisfaction

  • Lower costs due to our strategic locations and efficient operations
  • Employees enjoy a higher standard of living due to the lower local cost of living

Performance-Based
Rewards

  • Our Smiles Performance Bonus program is included in your hourly price
  • Motivate your team with the opportunity to earn up to 50% on top of their basic salary based on attendance, client metrics, and policy adherence

Excellence through
Clear Expectations

  • We create a detailed operations manual tailored to your standards
  • Your team will have everything they need to thrive and deliver exceptional service

Your Expert Partner for the

Best Talent in the Philippines!

Contact Us Today

833-487-6453

eCommerce & Retail Outsourcing

Your Expert Partner for the

Best Talent in the Philippines!

Contact Us Today

833-487-6453

eCommerce & Retail Outsourcing
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