Graham Innes ~
Founder & CEO
“Controlling costs shouldn’t mean compromising on your standards, expectations and reputation. Our experience and presence means we can build highly-motivated offshore teams in the Philippines - with the management it takes to keep performance high year-after-year.”

Flexible and Dynamic Services

from an Experienced Offshore Team

Customer Experience

Trust our team to serve your customers and give them the unforgettable level of service they’d expect. With Smiles, your reputation is in safe hands.

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Back Office

Let us find new operational efficiency and handle your back office processes on any scale. With Smiles, speed and quality finally go hand-in-hand.

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Dedicated Professionals

Get the level of experience and expertise you need from our growing talent pool - without the costs or complexity of attracting and retaining talent in-house.

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A Track-Record of Happy Clients

by the numbers

We have the experience & resources necessary for your team to succeed.

200+
Dedicated Employees
2
Strategically-Located Offices
40+
Satisfied Clients Worldwide
1M+
Smiles Delivered to Customers Globally :)

Reduce Cost, Risk & Complexity

with Smiles on your side

Reduce Costs

  • Two office locations, away from the unnecessary expense of city centres.
  • Simple hourly rates to make budgeting quick & easy.

Eliminate Risk

  • 2 weeks free training with no long-term commitments
  • Get built-in resilience with free relievers to cover absences

Personal Service

  • There’s no one-size-fits-all - get the bespoke treatment you deserve
  • Direct access to your team, managers and senior leadership