Experienced, Offshore Outsourcing With Smiles On Demand
Welcome to Smiles! Looking for talented, cost-effective, offshore support for your business? Smile – you’ve come to the right place!
- Dedicated and efficient customer support
- Reliable back-office solutions
- Quality, customer service 24/7 - with a Smile
Grow Your Business with a Trusted BPO!
With access to an elite talent pool out of the Philippines, we recruit and train a dedicated team to create positive experiences with your customers.
Quality Customer Service
Smiles has 10 years of experience delivering top-flight customer service. Our agents are expertly trained and committed to your success.
- 24/7 Quality Coverage
- Customer Inquiries & Outreach
- Appointment Setting
- Feedback Management
- Reservation & Housekeeping Management
- Property Management Support
Elevated Customer Experience
Give your customers a positive experience with your product or service with the support of a Smiles agent backing you up.
- Customer Feedback
- Payments
- Concierge Service
- Service & Product Issues
- Loyalty Program Management
- Delivery Coordination
Reliable Back Office Support
Smiles can support the time consuming, tactical, administrative tasks that are critical to your business.
- Virtual Assistants
- Data Entry
- Content Management
- Background Check
- Data Labeling for AI Machine Learning
- Software Testing
Why is Smiles the Best BPO Partner for Your Business?
Customizable & Scalable Teams
- We recruit and train a custom team built to support your business
- Flexible and scalable solutions tailored to seasonal needs, fluctuating volume or rapid expansion
- In contrast to competitors who impose lock-in periods and minimum contract lengths, we offer flexible outsourcing solutions without the pressure of long-term commitments
Simple & Transparent Pricing
- Elevate the customer experience with no hidden costs or long-term commitments
- 2 weeks of free training, you won't spend anything until we've built a team you can trust
- With our all-inclusive hourly rate, you're only paying for actual hours worked by your agents
Quality Results
- Dedicated staff ready to assist your customers 24/7 - with a Smile!
- Ongoing employee training to strengthen your teams skills to accurately represent your brand
- We work closely with you to meet your goals, KPIs, and targets, and make sure that your dedicated agents are aligned with your objectives
A Track-Record of Happy Clients by the Numbers
1000+
Dedicated Employees
2
State-of-the-Art Offices
1M+
Customers Supported
40+
Smiling Clients
