We’re Your Expert Partner
For The Best Talent in The Philippines.

At Smiles, we know the value of a warm, welcoming team – the kind of people that create a superior customer experience. When it comes to your business, performance matters, so we consistently deliver the support and expertise that you need to keep your customers happy.

With over 200 talented employees across two privately owned and operated facilities, we deliver quick, easy, and seamless service that you can rely on.

At Smiles, we’ve helped clients of every size launch successful teams in the Philippines. We’ve reduced costs, unlocked new efficiency, and become a top local employer. So, whether you need a support team of 2 people, 5 people, or more, we provide the service you need, and we’ll grow with you.

We are fully committed to your success. In fact, our dedication is so strong that one of our largest clients recently invested in us. While we remain the family-run company that you know and trust, our expanded capabilities enable to better serve our customers and meet your evolving needs.

Now as a wholly-owned subsidiary of Vervent, Inc., Smiles continues to provide best-in-class service while maintaining the core values that have always been at the heart of the Smiles operation.

Our Process

We’ve created a streamlined, proven process that delivers results. But what really sets us apart is our adaptability and how we prioritize the results, performance, and productivity you need.

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Our Fast and Efficient Process

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Understand your Needs

Everything starts with you, in direct conversation with company leadership. We invest the time in becoming experts in everything you do, so we can create a personalized solution that fits your business and budget.

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Building a Team

We hand-select and pre-screen our team to find the expertise it takes to meet your requirements. Then you make the final selection to guarantee the right match.

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Personal Service

Once you’re up-and-running, we don’t stop. With regular calibration meetings and 24/7 support, we continuously find new ways to optimize performance and productivity for your long-term growth and success.

Our Values

Smiles Is a Responsible Company That You Can Feel Confident Working With.

We believe in
Sustainability

As an environmentally conscious firm, we work in offices made from recycled shipping containers and source our electricity from geothermal renewable energy.

We also implement energy-efficient practices, limiting air conditioning to office areas only, and locating all canteens and break areas outside on our landscaped terraces.

We believe in
Poverty Reduction

Poverty levels in the Philippines remain high. One of the most effective ways to counter this is through viable, long-term employment opportunities.

We provide a broad range of roles at varied levels of expertise, along with strong education and training programs to empower our employees with valuable skills.

We believe in
Quality of Life

Creating a better quality of life in the Philippines means bringing opportunities to everyone – not just those living in bigger cities or close to established businesses.

We are aligned with the government’s inclusive growth strategies, and are helping to bring expansion to the provinces while decongesting the cities.