Industry Thoughts and Comments

From our Leadership Team and Guest Contributors
What Does It Take To Become A Content Moderator?
13
Oct
20

What Does It Take To Become A Content Moderator?

Being a Content Moderator is sometimes brushed off as an ‘easy’ job… Yet, your company’s reputation, something which collectively, you’ve worked so hard to achieve and maintain, often hangs in the balance of the content moderator’s decisions. In this blog, I’ll use our experience and knowledge at Smiles On Demand to ameliorate your understanding of […]

7 Reasons to Outsource Your Customer Support This Christmas
14
Oct
20

7 Reasons to Outsource Your Customer Support This Christmas

As this quarter comes to a close…the C words deserves a mention. Christmas. Yes, the holiday season is fast approaching! Can you believe it? …2020, a year I’m sure we can all agree, we won’t be forgetting any time soon.  Christmas is known as the merriest time of year , but if you’re a business […]

Considering a Career at Smiles On Demand?  Find Out What Current Employees Have to Say
03
Sep
20

Considering a Career at Smiles On Demand? Find Out What Current Employees Have to Say

Are you considering a career at Smiles on Demand? In this blog, you’ll discover: What current employees have to say about working at Smiles What we offer What we expect Job vacancies 1. Join a Team That Cares If you want to join a team that cares about your talent, look no further. At Smiles, […]

4 Smiles Service Features That Remove Risk At Every Stage
15
Aug
20

4 Smiles Service Features That Remove Risk At Every Stage

At Smiles On Demand, we understand that starting out on your outsourcing journey might feel a little daunting at first. After all, you are trusting a third-party with your business, right? We get it. Our 4 Core Service Features That’s why at the heart of everything we offer at Smiles you’ll find our 4 core […]

The Quickest & Easiest Way to Add Trusted Professionals to Your Team
04
Sep
20

The Quickest & Easiest Way to Add Trusted Professionals to Your Team

Are you looking for viable ways to add trusted professionals to your team?  In countries like the UK, USA, Canada, and Australia you probably already know that expertise is expensive!  The good news?  Here at Smiles, our strategically positioned, privately owned offices, are at the forefront of the rapidly growing talent pool in the Philippines.  […]

A Responsible BPO Company You Can Feel Confident About
24
Aug
20

A Responsible BPO Company You Can Feel Confident About

If you’re looking for a responsible BPO company you can trust, look no further… Unlike many BPOS, at Smiles we operate on a business model that focuses on responsible, sustainable, and ethical practices. Because, at the heart of it,  we’re steadfast in helping to build a brighter future for everyone.  Here’s how… Corporate Responsibility I […]