Smiles on Demand makes outsourcing customer service and back-office support in the Philippines is easy! Enhance the customer experience, streamline your business operations and reduce labor costs, with a trusted BPO.
Outsource a Dedicated Team of Agents to Support:
• 24/7 customer service support with a 10:1 ratio of trained reliever agents to ensure your team is always working for you.
• Multi-channel support including phone, email, live chat, and more.
• Give your customers the attention they deserve to create positive experiences with your brand.
• Outsourcing customer service and back-office tasks means getting your valuable time back to focus on strategic plans for growth.
• Our agents have the skills and expertise to manage necessary and time-consuming tasks you don’t have the bandwidth for.
• Give your customers the attention they deserve to create positive experiences with your brand.
• Seamless intergrations with your existing systems and processes
• We provide static IP address or connect via site-to-site VPN
• Tailor the size of your team to align with your fluctuating seasonal demands
• Get 1-2 virtual assistants or a large team of 200 agents and dedicated account managers
• We recruit, hire, and train a customer team based on your business needs and goals
• By outsourcing your back office and customer service tasks, you’ll free up your existing staff to focus on impactful, revenue-driving projects
• No upfront set-up costs, no long-term commitments, and 2 weeks of free training. You won’t spend anything until we’ve built a team you can trust
• Single service contracts, rather than individual employee contracts. Our simple monthly invoice eliminates hassles and overhead of payroll
• By outsourcing your back office and customer service tasks, you’ll free up your existing staff to focus on impactful, revenue-driving projects.
• No upfront set-up costs, no long-term commitments, and 2 weeks of free training. You won’t spend anything until we’ve built a team you can trust.
• Single service contracts, rather than individual employee contracts. Our simple monthly invoice eliminates hassles and overhead of payroll.
